FAQ - Frequently Asked Questions

The file is emailed to you automatically after purchase to whatever email address you specified. Although it's automatic it can take a few minutes or more. Also, check your spam folder in case your email box sorted it there by mistake. If you've already waited and checked spam and still have not received your file please reach out so we can make sure you do.
No. At this time we only offer digital downloads.
Not at the moment. For now we only offer files we've created in house or have purchased the rights to. Should this change we will announce it here as well as on social media.
No. All sales are final. Given the nature of digital downloads there is no way to return the file once it's been emailed to you. For this reason we do not accept returns. If you have questions about a design we highly recommend contacting us before you purchase. If there is some kind of error on our part (like we sent you the wrong file) then please do let us know as we would want to make that right.
Yes. Digital downloads can be emailed to any customer with a valid email address.
No. Not at this time.